Frequently Asked Questions
Find answers to common questions about our artisanal treats
How should I store my Winans chocolates?
For optimal freshness, store chocolates in a cool, dry place between 65-70°F. Avoid refrigeration as it can cause bloom or condensation.
Are your chocolates gluten-free?
Many of our chocolates are naturally gluten-free; however, all our products are manufactured in a facility that processes wheat, nuts, and dairy.
When was my coffee roasted?
We roast in small batches daily at our Piqua, Ohio roastery to ensure you receive the freshest beans possible.
Do you offer sugar-free options?
Yes, we offer a selection of sugar-free chocolates and candies handcrafted with the same care as our traditional line.
Can I customize a gift box?
Absolutely. You can select individual pieces to create a custom assortment at any of our retail locations or via our online builder.
Do you offer wholesale opportunities?
Yes, we partner with businesses for wholesale coffee and corporate gifting. Please contact our support team for more details.